Computer Diagnostic:

    In-store: FREE            Onsite: $99.00

 

    With this service, Broaden technologies will:

    Troubleshoot and diagnose one PC or laptop

    Test all hardware and software on the equipment for proper functionality

    Make recommendations for repairs or upgrades to help the equipment achieve peak performance

    Note: Repair service is not included.

 

 

  PC Tune-Up:

    In-store: $49.00           Onsite: $129.00

 

    Test operating system for proper functionality
    Disable programs that start with system to increase boot time
    Eliminate excess processes that deplete important processing and memory capacity
    Remove unneeded files and clutter from system that are wasting space

    Optimize Windows settings and perform a complete disk defragmentation  for faster speed and top performance.
    Configure Windows Updates to correct bugs and enhance security
    Conduct a physical cleaning of the computer
 

  Virus & Spyware Removal:

    In-store: $69.00           Onsite: $269.00

 

 

    Remove all viruses, spyware, malware and rootkits on the system
    Repair any operating system issues
    If the virus, spyware or malware can't be removed we will perform a complete factory restore on your system bringing it back to the way it was when you purchase the system

        this restore process also includes up to 60 GB of data backup as well

    Disable programs that start with system to increase boot time
    Eliminate excess processes that deplete important processing and memory capacity
    Remove unneeded files and clutter from system that are wasting space

    Optimize Windows settings and perform a complete disk defragmentation  for faster speed and top performance.
    Configure Windows Updates to correct bugs and enhance security
    Conduct a physical cleaning of the computer

    Provide recommendations for safe web browsing and ways to prevent future infections
 

 

  PC Setup:

    In-store: $169.00           Onsite: $249.00

 

 

    Physical setup of one Windows computer, Laptop or Macintosh system, including the system plus:

         monitor, keyboard, mouse and speakers

         Local printer setup and testing

         an external hard drive or other external device (device not included)

 

    Installation of customer supplied antivirus and anti-spyware software with current definitions and application updates

    Verification of proper activation with Microsoft if applicable

    Setup and configure parental controls if necessary
    Enable basic security and firewall functions including: pop-up blocker and internet explorer security

    Removal of unwanted programs and trial ware
    Creation of up to 3 user accounts with passwords

    Setup of your new computer to access the Internet.
    Install up to 2 software titles of your choice
(software not included)

    Test of equipment to ensure everything is functioning together properly


  Wireless Network Setup w/Security:

    In-store: $89.00           Onsite: $149.00

 

    Set up, configure and secure your wireless router ensuring to safeguard your personal information and lock down your wireless signal from use by others
    Installation and configuration of network adapters on up to 3 computers and or devices (Computer, laptop, printer, gaming console, network Blu‑ray/DVD player, network-enabled TV, etc.)
    Configuration of internet protocols and settings on devices and with ISP
    Enable up to 3 devices to share the internet, files and printers on network
    Repair network and internet connectivity if necessary

    $49.00 setup and configuration of each additional device during the initial setup
 

 

  Software Install & Setup:
    In-store: $45.00           Onsite: $119.00

 

    Install and configure up to 2 software titles

    Perform upgrades to software if available

    Tweak performance of installed software

    Software NOT included

 

 

  Hardware Installation:

    In-store: $35.00           Onsite: $119.00


    Installation of  internal or external computer component: including Video card, internal or external hard drive, optical drive, MP3 player, wired printer or scanner
    Installation of all included software necessary for the device to function on one computer
    Setup and configuration of the computer component for applicable use


 

  Password Removal:

    In-store: $35.00           Onsite: $119.00

 

    Using industry standard tools we will attempt to remove your system password